Intratem Customer Support

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800-261-6977

Support

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Get Superior Service and Support without the Hefty Price Tag

Support has a dual meaning here at Intratem. For starters, we ensure that we are always available to answer any questions regarding our services and our software. If you choose our full service option, you get a person dedicated to your account. And if you choose our self service option, we’re always here to help guide you through the software.

But there is a second facet to support, one we’d like to expand on, and that’s the support our full service option extends to your people.

When Intratem is handling your wireless accounts, we completely handle all support

This means your people will contact us with any issues regarding their phones. Issues like:

Phone not powering on..

E mail on PDA or Blackberry not working.

TXT messaging.

Internet on phone.

PDA or Blackberry will not sync with Server or Desktop.

No signal meter on phone not showing.

Phone not taking a charge.

Phone will not dial out.

How to use you device as a modem for laptops.

Getting your phone to work in other countries.

Restoring contacts.

Warranty replacements.

We answer questions, walk people through fixes, and, if needed, secure an immediate replacement phone – even in the field. We also handle all repair and/or procurement (at a substantial discount), and can activate/deactivate accounts on the fly. We work with any model or brand phone/plan – Verizon, AT&T, Sprint, NexTel, T-Mobile, Blackberries, etc.

Bottom line – support will always be there for you. To see how we can help you, sign up for a free analysis and let us take it from there.